Frequently Asked Questions

Everything you need to know about your Pelikamo experience.

What is the standard delivery time for my order?

We typically process and ship orders within 1-2 business days. Depending on your location, delivery usually takes 3-5 business days via our premium courier partners.

How can I return an item that doesn't fit?

We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Where are Pelikamo garments manufactured?

Quality and craftsmanship are our priorities. Our collections are designed in-house and produced in small-scale European workshops that adhere to fair labor practices and high-quality standards.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, Pelikamo ships worldwide. Shipping costs and delivery windows vary by destination and will be calculated automatically at checkout.

How do I care for my premium wool and silk items?

To maintain the longevity of your garments, we recommend following the specific care instructions on the internal label. Most of our structured pieces require professional dry cleaning.